Privacy Policy

Effective Date: Sunday, October 20, 2024

At unmatchedmerch, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you interact with https://unmatchedmerch.com/, and how you can exercise your privacy rights.

1. What Information We Collect

We collect various types of personal information to fulfill your orders and improve your experience on our site. The information we collect includes:

  • Order Information: This includes your name, email address, phone number, and shipping address, which are necessary for order fulfillment.
  • Account Registration: If you create an account, we store your username and email address to manage your account and provide personalized services.
  • Cookies and Usage Data: We use cookies to store your preferences, such as language settings, viewed products, and items added to your wishlist. This helps us provide a more personalized experience and improve our services.
  • Payment Information: We do not collect or store your payment details. Payments are processed securely via PayPal, which handles all payment-related information directly. For more details on PayPal’s privacy practices, please refer to PayPal’s Privacy Policy.

2. How We Collect Your Data

We collect your personal data through the following means:

  • Account Registration: When you create an account on our website, we collect the necessary information to manage your account and provide services tailored to you.
  • Order Placement: During the checkout process, we collect your shipping and contact information to process and fulfill your order.
  • Cookies: We use cookies and similar tracking technologies to remember your preferences, such as your language settings, and track your browsing behavior (like viewed or added products). These cookies help us enhance your experience and optimize our services. You can control cookies through your browser settings, but note that disabling them may affect certain functionalities of our website.

3. How We Use Your Data

We use your personal data in the following ways:

  • Order Fulfillment: Your order details, including your name, address, and contact information, are used solely to process and deliver your purchase.
  • Marketing Communications: If you opt-in to receive our newsletters or marketing campaigns, we may send you promotional emails about new products, special offers, or updates. You can unsubscribe from these communications at any time.
  • Analytics: We analyze your browsing and shopping behavior to improve our website’s performance and user experience. This includes tracking page views, purchase history, and other metrics to help us better understand how customers interact with our site.

4. Do We Share Your Data with Third Parties?

We do not sell or rent your personal information. However, we may share your data with third parties only when necessary to provide our services, including:

  • Payment Processors: Payments are handled by PayPal, which directly processes your payment information. We do not have access to your payment details, such as credit card or bank information.
  • Shipping Providers: We share your shipping details (name, address, and contact information) with trusted shipping carriers, such as Royal Mail, Home Royal Mail, to ensure your order is delivered to you promptly. These third parties only receive the data necessary to fulfill the service and are contractually obligated to protect your information.

5. How We Protect Your Data

We take the security of your personal information very seriously. We have implemented various measures to protect your data from unauthorized access, misuse, or disclosure:

  • Encryption: Our website is hosted on Hostinger, which provides secure servers and utilizes SSL (Secure Socket Layer) encryption to safeguard any data transmitted between your browser and our site.
  • Security Protocols: We have implemented security measures, such as firewalls and intrusion detection systems, to prevent unauthorized access to our website and protect your information from hacking, spamming, or phishing attempts.

6. Compliance with Privacy Laws

We comply with applicable data protection regulations, including:

  • General Data Protection Regulation (GDPR): If you are a resident of the European Union, you have specific rights under the GDPR, including the right to access, correct, or delete your personal information.
  • California Consumer Privacy Act (CCPA): If you are a California resident, you have the right to request details about the personal data we collect, ask for deletion of your data, and opt out of the sale of your personal information (although we do not sell any personal data).

7. Your Rights: Access and Deletion of Data

You have the right to access, modify, or delete your personal information at any time. To request access to your data or ask for its deletion, please contact us via the following:

We will respond to your request within 14 days and take appropriate action in accordance with privacy laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we are protecting your data.